Warranted Products
The Warranted Products are warranted to be free of defects in materials and/or workmanship during the periods identified below:
Bike Frame and Components: 2-year Limited Warranty from Warranty Begin Date for the replacement of a defective frame, forks, stem, handlebar, headset, seat post, brakes, lights, bottom bracket, rims, wheel hub, and reflectors.
Battery: 2-year Limited Warranty from Warranty Begin Date or up to 300 recharge cycles (approximately 6,000 miles of riding). Proper Battery care and charging should result in up to 75% of original capacity remaining during this timeframe.
Additional Frame & Component Items: 1-year Limited Warranty from Warranty Begin Date for pedals, freewheel, crankset, cassette, derailleur, shifter, and saddle.
RPB Branded Optional Accessories: 1-year Limited Warranty from Warranty Begin Date.
Wear and Tear
Wear and tear is not covered under this Limited Warranty. Wear and tear are terms to describe damage or wear that occurs as a result of normal use. As a result, not all products are covered in this Limited Warranty. For example, your tires and tubes will wear out over time, which are not covered by this Limited Warranty. In addition, items like brake pads will wear with use. As a further example, while the brake caliper is covered by the Limited Warranty, the pads are not. Furthermore, scratches and other potential damage to the paint, or bike graphics because of normal use and exposure to the elements are not covered. Listed below is a non-exhaustive list of other typical wear and tear items:
· Brake Pads
· Chains
· Chainring
· Derailleur Pulley Wheels (Part of Derailleur Assembly)
· Shift/Brake Cables and Housing
· Hydraulic Brake Hose and Fluid
· Tires
· Tubes
· Frame Paint/Decals
· Bearings (Headset, Bottom Bracket, Front Hub)
· Spokes
This Limited Warranty Does Not Cover
· Any damage or defects to Warranted Product(s) resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
· For the avoidance of doubt, RPB will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
· The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
· Rust or corrosion.
· Improper maintenance, assembly, or installation.
· Use of the ebike for abnormal, competitive, commercial activities, or any purposes beyond its intended design.
· Modifications from the original condition.
· Improper modification, alteration or installation of components, parts, or accessories not originally intended for or compatible with the ebike.
· Paint finishes and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events, or from exposing the bike to, or riding it in, severe conditions or climates.
DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR A WARRANTED PRODUCT(S) IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF ONKYO. PLEASE CONTACT ONKYO -SOLEBIKE CUSTOMER SERVICE WITH ANY QUESTIONS.